Adventures With Etty

Terms & Conditions – Adventures with Etty 

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By accessing this website you are confirming you have read, understood and accepted these Terms & Conditions of Use, Disclaimer and Privacy Policy in full and agree to be bound by them. By booking a car you are also accepting the Terms & Conditions of Hire and agree to be bound by them.  If you do not accept and agree you must leave this website and not use the facilities it offers.  This website and its content including all text and photographs is protected by Copyright with All Rights Reserved. 

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Adventures with Etty cannot accept a booking enquiry/reservation by any persons under the age of 18. Your personal details will only be used by Adventures with Etty in connection with the hiring service displaying on this website. We will not supply your details to other third parties unconnected with Adventures with Etty and will not send you further information unless it is requested. The law requires all website owners to advise when a website uses cookies to store information on your computer to ensure you are happy with this, therefore by using our site you are deemed to have accepted the terms of our privacy policy. Some cookies on this site are essential and the site will not work as expected without them, these cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visits to the site or enhance your experience of the site, they do not record your personal information.  All computers have the ability to decline cookies and this can be done by activating the setting on your browser which enables you to decline the cookies.  If you do choose to decline cookies, you may be unable to access particular parts of our website and some features of the site may be unavailable.  If you do not activate the decline cookies setting on your browser and/or continue to view our website, you will be giving your consent for us to use cookies as previously detailed and your acceptance of our privacy policy. Advertisers on our site or on any linked sites may also use cookies over which we have no control. Such cookies [if used] would be downloaded once you click on advertisements or other links on our website. Contents of electronic mail including attachments sent to you by Adventures with Etty as a result of an enquiry or booking are to be treated as confidential and intended solely for the use of the person/s to whom they are addressed.  Any views or comments expressed in either email’s or verbally may not reflect the views of Adventures with Etty, the company.  You must not take any action in reliance of them and may not use, copy or disclose the content except for the purpose for which they have been sent.  Internet and tele-communications are not secure and neither the sender or Adventures with Etty accept legal responsibility for the content or accept liability for any damage sustained from viruses or other harmful components as a result of email’s and advise you to carry out your own virus checks before opening any attachment. 

  

You agree to indemnify and hold Adventures with Etty and its Directors and Employees harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Adventures with Etty arising out of any breach by you of these terms and conditions of this website. Adventures with Etty endeavours to make this website available on a continuous basis but it cannot warrant that it will be available 24 hours a day or that it will be free from errors or viruses or other harmful components. 

  

These terms & conditions shall be governed by and construed in accordance with the laws of England and Wales and under the exclusive jurisdiction of the English courts.   

‘You, Your, The Client, Clients, The Hirer, The Hirers’ Refer to the person/s making the booking, and/or those actually using the service/s advertised, and/or those viewing this website. 

  

‘Adventures with Etty, We, Us, Our’ refers to Adventures with Etty, its Directors and/or Employees. 

  

Terms & Conditions of Hire of Adventures with Etty ​ 

1. A booking will be considered to be confirmed with Adventures with Etty once both the deposit has been paid and booking form has been signed and received. A non-refundable deposit of 50% of the quoted price will secure the car on the agreed date. The signed booking form is required at the time of any deposit being paid. 

2. A written confirmation of the journeys quoted for will be sent by email as a receipt of any deposit or booking. The outstanding balance is required to be paid no later than 30 days before the wedding day or civil ceremony. 

3. Any cancellations must be made in writing to Adventures with Etty at the email address info@adventureswithetty.co.uk.  All cancellations will incur a charge. The minimum is the deposit of 50% of the quoted price. Should the Hirer cancel within 30 days of the agreed wedding/ceremony date, then the outstanding balance is still due in full. We will immediately re advertise the date but in the event that we do not secure another booking for the car(s) all monies are still due. If we get a booking all the money paid will be refunded, minus the deposit. 

4. In the event that the Hirer changes the date of a confirmed booking 31 or more days from the original agreed wedding date/ceremony we will transfer the booking to the new date subject to availability. However, if the new date is unavailable the Hirer will forfeit the deposit. 

5. In the event that the Hirer changes the date of a confirmed booking within 30 days of the original agreed wedding date/ceremony, and the new date required is unavailable; then the full amount of the original hire will still be due in full. 

6. In the very rare event a mechanical failure/breakdown takes place on route to the ceremony, every possible effort will be made by Adventures with Etty to secure alternative transport. In the extremely unlikely event of a delay leading to a missed ceremony, a full refund will be offered, including deposit. If there is a mechanical issue/breakdown following the ceremony that prevents any member of the bridal party reaching the reception, then a refund will be offered dependent on the proportion of the journey that has been missed and taking into account the loss of any photographic images lost due to be taken at the reception venue. The refund offered will be dependent on which members of the bridal party are affected. Adventures with Etty advises that full wedding insurance is taken to cover such an eventuality. 

7. All our cars will be immaculately presented; our chauffeurs will wear Adventures with Etty standard dress. The chauffeurs will politely decline any offer of alcoholic drinks whilst working. The cars will be decorated appropriately for your wedding/ceremony. Special requests can be considered; an additional cost may be incurred. 

8. We understand the complexities of the day and timings involved and our chauffeurs are likely to arrive earlier than the specified arrival time in your confirmation letter. May we ask politely that the Hirer ensures that all passengers will be ready for departure at the agreed specified departure time. Please note that Etty will only carry the maximum number of passengers they are insured to carry. In all cases, this is 4 persons, including the driver. 

9. Adventures with Etty cannot be held responsible if the wedding/ceremony is completely missed due to the time keeping of the wedding/ceremony party or guests. 

10. We have quoted a price on the information provided at the time of booking and have calculated the time required for your wedding or civil ceremony. We have been generous in our estimates, however; in the rare event that a significant amount of extra time be required an additional charge may be made proportionate to the original booking quote. Should the wedding or civil ceremony significantly over run for a reason outside your control no extra charge will be made. 

11. Adventures with Etty will select the route(s) required based on local knowledge and/or satellite navigation. The drivers will use their judgement driving at a lawful, safe and sensible speed in relation to the road and weather conditions. 

12. Whilst every effort will be made to arrive at scheduled locations in good time, no responsibility can be taken for unforeseen road closures or for restrictions relating to car access to any location or unforeseen physical delays on route to the ceremony or adverse weather conditions. We cannot be held responsible for late arrival or cancellation due to any other circumstances beyond our control. Adventures with Etty strongly recommend that you are covered by adequate wedding insurance. 

13. The Hirer is responsible for any accidental or intentional damage caused to the car(s) by themselves and/or their wedding guests. A minimum charge of £100 will be charged to cover the valet costs should damage be caused by any passenger through drink, food or illness. 

14. We advise that smoking is prohibited and eating and drinking is restricted in all cars, save for refreshments served specifically by Adventures with Etty and detailed on the Booking Form. We cannot be held responsible for any adverse medical reaction or allergy to anything consumed whilst in the cars, or subsequently later or any injury or loss caused through excess consumption of alcohol.  All items left in the cars are at the owners own risk and no responsibility will be taken for their loss or damage. Every effort will be made by our drivers to reunite any property found to the members of the Hirer’s party. 

15. The law requires all passengers to wear seat belts where made available – this differs based on car age. Etty does not have rear seatbelts. Adventures with Etty have a minimum age of 7 years, any child under the age of 12 must be accompanied by an adult.  

16. All passengers are requested to make sure that all belongings are with them before vacating the car(s). Valuables should not be left in the car(s) during the ceremony. Every effort is made to ensure against damage to or loss of property of the Hirer or any member of the wedding party when either stationary or travelling in our cars. 

17. Adventures with Etty may take photographs for their own promotional use, they may appear on our social media sites and website and by signing these conditions the Hirer has given Adventures with Etty permission to do so, we will own and retain copyright of any image taken but will happily share with anyone seeking a copy. 

18. Weather Related Safety – In event of very severe weather causing hazardous driving conditions for example snow, thick fog, ice or flood should Adventures with Etty consider driver and passenger safety could be put at risk reserve the right to either cancel the booking or if available replace the car booked to one better equipped to cope with such extreme driving conditions, it is solely Adventures with Etty and/or the chauffeur who will make this decision, and will base their decision from handling experience of the particular car/s booked and weather/road condition reports from the media and/or motoring organisations and will advise the client at the earliest opportunity of the situation. 

19. Severe Weather Cancellation – although cancellation is very rare and would only be considered in extreme conditions, passenger safety being paramount, Adventures with Etty advises all clients to have their own back up travel plans in place especially if their wedding is taking place over the traditional winter period in case of last minute weather related problems preventing their hired car from carrying out its booked itinerary. 

20. Phone Contact with Drivers – UK law states hand held mobile phones are illegal to use when driving, even hands free could be distracting, therefore should a client wish to make urgent contact with their chauffeur on the day the client must understand their chauffeur will not answer the phone if driving, but will respond to messages left after they have stopped and it is safe and legal to do so. 

21. Night Time Driving – Wedding Ribbons on cars can be distracting to the driver and although they are used during daytime wedding engagements in daylight they can cause visibility problems obstructing the view of the road when driving after dark, for this reason we are unable guarantee they will be on cars after dark, passenger safety being paramount plus the Police would take a dim view in event of an accident. Therefore, regardless if a client has requested ribbons, the driver alone will make the decision whether to drive their car with ribbons across the windscreen during darkness hours taking into consideration safety and the route to be used. 

22. You agree to indemnify and hold Adventures with Etty and its Directors and Employees harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Adventures with Etty arising out of any breach by you of these terms and conditions. 

23. Liability Outside of Direct Control – Adventures with Etty and its Directors and Employees will not be held liable or responsible for situations caused by circumstances outside of their control resulting in late arrivals at collection addresses, ceremonies or receptions, delays or cancellations to ceremonies or receptions, missed appointments, missed photographic opportunities, missed travel connections, delays by utilising one car on multiple trips to the same destination, clients not departing the collection address at the stated time, traffic congestion, incorrectly advised timings, car breakdowns, punctures or other circumstances beyond their control not listed above. 

24. We reserve the right to amend our Terms & Conditions at any time. Only the agreed terms at the time of signing are applicable. 

25. By signing and returning your booking form you will have deemed to have agreed and accepted the above terms and conditions. Thank you for booking with Adventures with Etty, we enjoy our work and look forward to seeing you and your families on your special day.